Terms of Service
Bedrock Innovations LLC
Last updated: August 23, 2025
1. Acceptance of Terms
By accessing and using the services provided by Bedrock Innovations LLC ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Bedrock Innovations LLC provides custom, end-to-end AI solutions for service industry leaders, including but not limited to:
- Custom AI software development and implementation
- Operational workflow automation solutions
- Business process optimization consulting
- AI system integration and deployment
- Ongoing technical support and maintenance
3. Client Responsibilities
As a client of Bedrock Innovations LLC, you agree to:
- Provide accurate and complete information necessary for service delivery
- Cooperate with our team during the development and implementation process
- Make timely payments according to the agreed payment schedule
- Use our services in compliance with all applicable laws and regulations
- Maintain the confidentiality of any proprietary information shared by us
4. Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Invoices are due within 30 days of receipt unless otherwise specified
- Late payments may incur additional fees as specified in service agreements
- Services may be suspended for accounts with overdue payments
- All fees are non-refundable unless explicitly stated otherwise
5. Intellectual Property
Intellectual property rights are governed by individual service agreements. Generally:
- Custom solutions developed specifically for clients may be owned by the client upon full payment
- Pre-existing proprietary tools, frameworks, and methodologies remain our property
- Clients retain ownership of their business data and information
- We may use anonymized project learnings to improve our services
6. Confidentiality
We understand the sensitive nature of business information. Both parties agree to maintain strict confidentiality regarding proprietary information, trade secrets, and business data shared during the course of our engagement. This confidentiality obligation survives the termination of our services.
7. Limitation of Liability
To the maximum extent permitted by law, Bedrock Innovations LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services, even if we have been advised of the possibility of such damages.
8. Service Level Agreements
Specific performance metrics, uptime guarantees, and service level commitments will be detailed in individual service agreements. We strive to deliver reliable, high-quality solutions that meet or exceed agreed-upon specifications.
9. Termination
Either party may terminate services with appropriate notice as specified in individual service agreements. Upon termination, clients will receive all deliverables completed to date, and payment obligations for work performed remain in effect.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Bedrock Innovations LLC is incorporated, without regard to conflict of law principles.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Bedrock Innovations LLC
Email: team@bedrock-innovations.com
Website: bedrock-innovations.com